Return Policy
⭐ Return Policy
At javier-jaimes.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and hassle-free return process to ensure your peace of mind.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
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Unused, unworn, and in the same condition that you received it
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In the original packaging
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All tags and labels still attached
Please note:
Personalized or customized products are not eligible for return unless the item arrives defective or damaged.
How to Start a Return
To initiate a return, please contact us within 14 days of receiving your order.
📧 Email: sullivanvanderleia73@gmail.com
Please include:
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Your order number
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The item(s) you want to return
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The reason for the return
Once your request is approved, we will send you step-by-step instructions on how to return the item.
Return Shipping
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Return shipping costs are paid by the customer, unless the item is defective or damaged upon arrival.
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We strongly recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned package.
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javier-jaimes.com is not responsible for items lost or damaged during return transit.